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Genmarc Research values your privacy and is dedicated to the establishment of a fully transparent relationship between us, with regards to the ways we collect and process your Personal Data. This Statement of Privacy applies to the Genmarc Research (YOURS Advice) Web site and governs data collection and usage. The purposes of processing, our processing activities, possible disclosures of your Personal Data to third parties as well as your rights and opt-out options.

Personal Data You may have the opportunity, via our website or other means, to provide us with personal information about you and your interests. This information may include, but is not limited to:

  1. your name
  2. your mailing address
  3. your email address
  4. your telephone number
  5. your sex
  6. your date of birth
  7. your country of citizenship
  8. your country of residency
  9. your country of birth
  10. your occupation
  11. your educational history

If you choose to share any personal data with us via our website or via email, we may store and use that information to assist you with any questions you may have. We use industry standard practices to review data quality and confirm that the information we have for you is accurate and up-to-date.

Personal information is used to communicate about the services we offer to those who may be interested in them and to perform business analyses. We may also store data that you voluntarily provide in response to our marketing efforts in order to keep you informed of other opportunities of a similar nature.We collect and process your personal data after you have provided consent to us for such collection and processing. Your consent is the main legal basis of collection and processing.

You will receive general information from us only if you choose to do so by giving your affirmative consent. You have the ability to contact us in the event that you no longer want us to use your personal information for these purposes.

Unless you specifically consent to the sharing of your personal data, your information will solely be used for internal purposes.

Services

If you choose to receive services from Genmarc Research Pvt Ltd (YOURS Advice), we will request certain personally identifiable information from you. We use this information for communication and billing purposes. If we have trouble processing payments from you, then we will use the information that you provide to contact you.

Genmarc Research Pvt Ltd has not, does not, and will not share or sell your personal information with anyone else without your consent.

Use and Disclosure of Personal Information
Genmarc Research
 collects and uses your personal information to operate the Genmarc Research Web site and deliver the services you have requested. Genmarc Research also uses your personally identifiable information to inform you of other products or services available from Genmarc Research and its affiliates. Genmarc Research may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Genmarc Research does not sell, rent or lease its customer lists to third parties. Genmarc Research may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Genmarc Research may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Genmarc Research, and they are required to maintain the confidentiality of your information.

Genmarc Research does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Genmarc Research keeps track of the Web sites and pages our customers visit within Genmarc Research, in order to determine what Genmarc Research services are the most popular. This data is used to deliver customized content and advertising within Genmarc Research to customers whose behaviour indicates that they are interested in a particular subject area.  

Genmarc Research Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Genmarc Research or the site; (b) protect and defend the rights or property of Genmarc Research; and, (c) act under exigent circumstances to protect the personal safety of users of Genmarc Research, or the public.

CCPA COMPLIANCE

Genmarc Research complies with the CCPA (California Consumer Privacy Act). We at Genmarc Research has decided to incorporate CCPA requirements in its general policies which will be standard for the California residence and all the people  of the USA irrespective of their place of residence. Please note that under the CCPA, categories of personal information are grouped under certain titles explained below:

  1. Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.-Collected by Genmarc Research within the last 12 months but only shared for the business purpose like Cloud hosting- legal services- Analytics services
    – mailing and communication services- affiliates.
  2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code i.e. 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
    -Not all the information is collected by Genmarc Research within the last 12 months but only shared for the business purpose like Cloud hosting- legal services- Analytics services- mailing and communication services- affiliates.
  3. Protected classification characteristics under California or federal law. Age (40 years or older), race, colour, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
    – We at Genmarc Research never collect any such information from the respondent.
  4. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
    – Yes, we did collected these information from the respondents and was shared for the business purpose.
  5. Biometric information. Genetic, physiological, behavioural, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
    – We at Genmarc Research never collect any such information from the respondent.
  6. Geolocation data. Physical location or movements.
    – We at Genmarc Research never collect any such information from the respondent.
  7. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information.
    Professional or employment-related information. Current or past job history or performance evaluations.
    Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
    – We at Genmarc Research never collect any such information from the respondent.

 CCPA rights and choices

All California residents may exercise their rights and choices under the CCPA. Please note that we treat all Genmarc Research Respondents(California Residents and non-California Residents) the same way as regards the exercise of their rights. As a result, California residents shall benefit from the ability to exercise even more enhanced rights than those described under the CCPA.

We at Genmarc Research take the data privacy of our respondents very seriously and are committed to abiding by the associated governing laws. Specific laws apply to the personal information of Californian residents.

As a Californian resident, you have certain rights regarding the personal data that is held about you. We support the CCPA by allowing California residents to opt-out of any future sale of their personal information by simply sending an email on assist@yoursadvice.com or to our Data Protection Officer at puneet.puri@genmarcresearch.com

GDPR

The General Data Protection Regulation (GDPR) is a regulation under European Union (EU) law relating to data protection and privacy for all individuals within the EU.
The GDPR standardizes data protection laws across the EU member states, and requires businesses to take measures to protect the personal information and privacy of individuals.
The GDPR also regulates the transfer of personal information outside the EU. The Genmarc Group conducts business which includes services that involve handling personal information and is therefore affected by the GDPR.
For further details, please review our GDPR Regulations and Procedures on GDPR Policy

Links

Genmarc Research Pvt Ltd’s website may contain third-party links to additional resources. These third-party sites have separate and independent privacy policies. Genmarc Research Pvt Ltd has no responsibility or liability for the content and activities of these linked sites. Nonetheless, Genmarc Research Pvt Ltd seeks to protect the integrity of its site and welcomes feedback about these links. Creating a text link from your website to our site does not require permission Legal Disclaimer.

Though we take industry standard measures and other efforts to preserve user privacy, Genmarc Research Pvt Ltd may need to disclose personal information (including personally identifiable information) to a third party if Genmarc Research Pvt Ltd is required by law to do so. For example, Genmarc Research Pvt Ltd may be required to disclose your personal information in response to a summons, court order, or other legal process. We may also disclose personal information in response to a verified law enforcement agency’s request, or where we believe it is necessary to investigate or address unlawful acts that may endanger the health or safety of a consumer or the general public, or to verify or enforce compliance with the terms of use and policies that govern this website, or as otherwise required or permitted by law.

Access to Information and Data Rectification

You have at any time the right of access, modification, correction, and removal of your data collected in our database. You may request this by contacting Genmarc Research Pvt Ltd by email or in writing at the address mentioned below. Complete removal may not be immediate, however, and in some instances, archival copies may be impossible to delete. Genmarc Research Pvt Ltd reserves the right to retain any personal information reasonably necessary to appropriately document its business activities and for archival and record retention purposes. We will store your personal information for as long as reasonably necessary for the purposes described in this privacy policy and as required by applicable law.

The accuracy of your information is important to us. Anytime you receive an email from us, you may click the “Update My Preferences” link at the bottom of the email and an email will be sent to the email we have on file for you with a link to update your information. If you need to change anything else or if you think that your data is been mis handled in any which way, please email our Data Protection Officer Mr. Puneet Puri at: puneet.puri@genmarcresearch.com or at assist@yoursadvice.com or write to us at: Genmarc Research Pvt Ltd Office no. 876, 8thFloor,Aggarwal Cyber Plaza II, NetajiSubhash Place, New Delhi – 110034, INDIA.

How can you Withdraw Consent to Be Emailed or Unsubscribe from Receiving Emails.

If you wish to stop receiving emails from Genmarc Research Pvt Ltd, you may do so by clicking the “unsubscribe from this list” link at the bottom of any email. You may also email us at: assist@yoursadvice.com or write to us at: Genmarc Research Pvt Ltd Office no. 876, 8thFloor,Aggarwal Cyber Plaza II, NetajiSubhash Place, New Delhi – 110034, INDIA.

Personal information collected by Genmarc Research:

We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number.

  • Your Personal Information(“PI”) – Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
  • Information about your internet connection, the equipment you use to access our Services and your usage details.

When you provide information that enables us to respond to your request for products or services, we will, wherever permissible by relevant laws, collect, use and disclose this information to third parties for the purposes described in this Privacy Statement. If you want to report any kind of issue relating to you personal data and the data which you have provided to us, you can always write to our Data protection Officer Mr. Puneet Puri at puneet.puri@genmarcresearch.com

RETENTION OF PERSONAL DATA

The User’s personal data will be retained only for as long as necessary to fulfil the purposes defined. When the User’s personal data is no longer required by law or rights or obligations by us or the User, we will delete the personal data. In most cases, personal data will be deleted upon termination of the agreement between the respondent and Genmarc Research or upon the Customer’s written request. Please note that Genmarc Research may have a right to retain some data even after termination of the agreement for incentive disbursement purposes.
Exceptionally, Genmarc Research may retain personal data for a longer period if we have a legitimate reason or an obligation to store data for the purposes of criminal investigation or other corresponding reason.

Visit Genmarc Research Websites

In some instances, Genmarc Research automatically collects personal information pertaining to you when you visit our websites and through e-mails that we may exchange. We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The collection of this information will allow us to improve the effectiveness of Genmarc Research websites and our marketing activities. Please see the section below on cookies for further details.

By using Genmarc Research’s websites, associated microsites and mobile applications as the case may be, you agree to the processing of your information as explained in this Privacy Statement.

Genmarc Research websites may contain links to other sites which are outside our control and are not covered by this Privacy Statement. We encourage you to review the Privacy Statement/Notice of each website you visit.

USERS’ RIGHTS
A User has the right to access the data on him/her and upon request, obtain a copy of the data. Such request shall include information that is necessary for retrieving the data and shall be made using a personally signed document which can be addressed to email ID mentioned in this Privacy Policy. Genmarc Research rectifies, erases or supplements possibly erroneous, unnecessary, incomplete or obsolete personal data at its own initiative or at the request of User concerned. The User is advised to contact Genmarc Research at assist@genmarcresearch.com to correct any possibly erroneous data.

Users have the right to prohibit Genmarc Research to process personal data for purposes of direct marketing. Genmarc Research advises the Users to notify Genmarc Research’s contact person provided in this Privacy Policy of such possible prohibitions in writing. Users also have a right to data portability to the extent granted by applicable data protection rules. Data portability refers to a right to receive own personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller.If a User thinks there is a problem with the way Genmarc Research is processing personal data, the User has a right to file in a complaint to a data protection authority in the EU and USA under CCPA.

Cookies and other technologies
What is a Cookie?
A cookie is a small file, typically of letters and numbers, downloaded to a user’s computer or mobile device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognize a user’s device. They are used for a wide variety of purposes such as website analytics – counting visitors and their behavior, targeted advertising, recording user preferences or for authentication.
Some types of cookies?
Necessary or Essential Cookies – Cookies which are absolutely necessary for the running of a website. These are generally first-party cookies are usually exempted from the consent requirement. E.g. Authentication cookies, Session cookies etc.
Functional Cookies – Cookies which are set up to improve the functionality of the site or track/monitor user behavior, preferences etc. These cookies are non-essential a website can run without usage of such cookies. E.g. Language preference, site behavior for a registered user, tracking of user, analytics, social plug-in etc.
These cookies can be first-party or third-party cookies
We use cookies on our websites to personalize content and ads, to analyze our traffic and performance, to provide social media features and for the functioning of the website.
We also disclose information about your use of our site to our social media/advertising/analytics partners who may combine it with other information that you have provided to them or which they have collected from your use of their services. You consent to our cookies if you continue to use this website.
You can manage the non-essential or functional cookies in your browser. These settings are usually found within the ‘privacy’ section of browsers.
You can choose to accept or decline cookies, either by selecting accept or decline in the banner on your first visit (in the latter case we will try to set a cookie to record your preference for future visits), or by changing the settings in your web browser. Most web browsers are set by accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. These settings are usually found within the ‘privacy’ section. For mobile devices these may be within the browser app settings.
If you choose not to accept our various cookies, this will prevent you from taking full advantage of the website. If you wish to delete cookies which have already been placed on your computer’s hard drive, you can do so through your browser.
We also use web beacons or tracking pixels in our emails and web pages which help us to monitor whether you have opened any newsletters we may have sent to you. A web beacon is one of various techniques used on web pages or email, to unobtrusively (usually invisibly) allow checking that a user has accessed some content. Common uses are email tracking and page tagging for web analytics. We use this information to deliver you a personalized service by ensuring that we send you information that we believe you will find interesting based on the content we know you have engaged with previously.
To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

Updates and Changes
Genmarc Research Pvt Ltd may change this privacy policy from time to time by posting updated versions of the privacy policy on this website and providing notice of changes via email to those who have provided us with their email address and consented to receiving emails from us. If we make changes to this privacy policy, we will also post a notice of those changes on our website. By continuing to use our website, you agree to the terms contained in this privacy policy and any updates; it is your obligation to review this privacy policy from time to time and to review updates that are posted on this website. The version of this privacy policy that shall be deemed effective as of any given date and time shall be solely the version that is posted on that date and at that time. The information we collect on this website will be treated in accordance with the privacy policy as in effect at the time the information is collected under applicable law.

Last updated on: November 2022
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